Wimbledon Village: 020 8879 3608  |  Hinchley Wood: 020 8398 5588

Gradual Re-opening

Our Clinic is re-opening on 3rd June 2020

In accordance with government guidelines and following advice from Physiotherapy governing bodies we feel we can re-open our clinic for some face to face (F2F) treatments.



Re-opening is subject to strict guidelines and control to minimise risk to clients and staff. We will continue to adopt a VIRTUAL FIRST approach. This means using remote consultations to try to minimise Face to Face (F2F) contact.

All patients must undergo a VIRTUAL CONSULTATION for new problems, where the practitioner can assess whether the patient can be managed remotely with exercise and self-management strategies first. If this is unsuccessful, or there is an urgent need to see you, then a F2F appointment can be offered. Prior to this, all risks of attending and the procedures for treatment will be discussed and consented to, and a COVID screening performed.

The clinic will follow personal protective equipment (PPE) guidelines, infection control policies, and social distancing measures where appropriate. 

The aim of such measure is to protect our patients, practitioners & their families from exposure to COVID-19. Safety is our priority.

Please remember private health insurers are encouraging a virtual first approach and will cover the cost of all virtual appointments.

To help encourage the change to this VIRTUAL FIRST consultation approach we will continue to offer our compassionate pricing discount for the Initial Assessments (£50.00) and for our remote follow-up consultations (£39.00) until the end of June, when the normal fee structure will resume.

Until further notice, we will be open from 9am to 5pm Monday – Friday and 9am to 1pm on Saturdays.


Procedure for Face to Face Appointments

A Registration/Consent form will be sent electronically prior to the appointment, and must be completed and returned before your appointment. You will also be sent information regarding your visit to the clinic; this information is very important and must please be read before you attend.

Initially all F2F treatments will be carried out at our Wimbledon Village clinic.

Please do not arrive more than 2-3minutes before your appointment time. The receptionist will issue you with a single use medical mask for use during treatment, at a cost of £2.00, if you do not bring one along with you. A new mask is required each visit.

On entrance to the building, please remove gloves and sanitise hands with the sanitiser provided. Your temperature will be checked – if the reading is high, we will not be able to treat you at that time.